Welcome to ArctX Solution - Your Trusted Software Solutions Partner!
Our journey began in 2020 in Armenia when we brought our passion for innovation and excellence to a new global stage.
As a leading B2B and B2C software solution provider, we offer a diverse range of services that empower businesses to thrive in today's digital landscape. There are unique, purposeful, and effective Web and Mobile Design & Development and Customer Support with full exclusive customization to cater to our customers’ specific needs.
We are currently looking for a Product Operations Junior Specialist, who will ensure smooth daily operations and foster community engagement on online platforms. This role involves overseeing event schedules, updating data, responding to user inquiries, enforcing community guidelines, and managing needed broadcasts efficiently.
Responsibilities
- Monitor schedules, create and update matches, register starting lineups, and ensure the accuracy of product data and results across all platforms,
- Manage product-related events and manual broadcasting, handling all technical aspects to ensure smooth operations,
- Address and resolve user inquiries, enforce internal guidelines by issuing penalties, and manage reports related to game misconduct or guideline violations,
- Translate and upload team names and emblems, ensuring accurate representation of teams and related content on the platform,
- Coordinate with internal teams to ensure event success and user engagement,
- Oversee the functionality of the internal page to ensure compliance with the platform's guidelines, and manage the live broadcasts to maintain high-quality streaming.
Must Have
- Korean Topik level 3 and above
- English Level B2 or higher
- Basic knowledge about iGaming & Sports industry is a plus
- Time management and multitasking skills
- Strong attention to detail
- Exceptional communication skills both written and verbal
- Ability to work under pressure and deadlines
- Ability to work independently
What's great in the job?
- Be part of a supportive, motivated team that values development and communication,
- Work in an open, people-first culture where your voice matters,
- Grow your skills in communication, problem-solving in a dynamic environment.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Medical Insurance
Trainings
Sport Activity
Complimentary tea, coffee and refreshments