This course covers the fundamental roles, traits, and competencies required for effective leadership and management in modern organizations. Participants will learn about the leadership pipeline, different management and leadership techniques, and styles that can be applied in various situations.
Syllabus:
Leader & Manager: roles, traits & competencies
The leadership pipeline
Management & leadership techniques and styles
Defining the vision and mission
Delegating and fostering autonomy
Navigating tech landscape. Setting tech strategy
Defining and measuring success
Engaging in business processes and decisions
Collaborating cross-team & cross-functionally
Maintaining relationships with customers & stakeholders
Aligning teams with business processes
Succession planning
Difficult conversations
Navigating conflict
Building empathy and emotional intelligence
Managing up
Performance coaching. Performance management.
Creating and sustaining motivation
Strategic feedback and evaluation
Diversity, equity & belonging in the team
Hiring. Firing. Promotion. Retention. Termination.
The nature of change
Individual-level change dynamics
The planned change cycle
Emergent approaches to change
Leading change
